If you have a problem with a product or delivery, please provide your order number and a description of the problem in your message. Upload your photographs to a cloud service and share the URL with us in the URL field below.

If you are enquiring about an order, please provide your order number or sufficient other details to enable us to identify your order. Please note that we will not respond to enquiries about slow order delivery until at least three weeks after order placement.

If you are looking to use Water Sprite Shop for selling your artworks or photographs, please read the information in the links contained in the footer below before contacting us.

If you have photos of a damaged or incorrect product, please upload them to the cloud and share the URL for the images here. Please make sure the images relating to your request are the ONLY images shared via this URL.